Who are ategi? 

ategi are a not-for-profit support provider, with over 25 years’ experience in helping people to live their lives, their way. We work with adults over 18 who need help to live their lives. In some situations, we can support those under 18.  

ategi support people in South Wales, and in England from South Gloucestershire in the west through to London. Our services are regulated by Care Quality Commission (CQC) and Care Inspectorate Wales (CIW). 

Who can ategi support? 

At ategi, we support each person as an individual, enabling them to develop their skills and confidence and increase their independence.  People may need support for lots of different reasons, and the type of support they need will vary and could include:   

  • A learning disability  
  • A physical disability  
  • Anxiety or mental health difficulties 
  • Someone who has left a domestic violence situation, or escaped modern slavery 
  • Someone with dementia, or another support need, who needing a short break away from their normal home 
  • Someone who needs some support after leaving the hospital before going back to their own home 
  • Young adults who have lived in foster care or children’s services and aren’t ready to live alone.  
  •  Alcohol or Substance misuse 

 Whatever your needs are, we make sure your care is tailored to you, so we can support you to live the way you want to.  We offer different types of services in different areas.   

How can we help you? 

We have three different ways we can support you: 

In our Supported Living service, our lovely staff come out to your home and give you all the support you need to live independently and safely in your home and community.  Our supported living service is in Cardiff and neighbouring areas.  

Our Visiting Support service can support you when you are out and about.  We can help you develop your skills and confidence, for example, with shopping, taking part in leisure activities and socialising.  This service is available in Cardiff and neighbouring areas. 

Shared Lives is a bit like foster care – but for adults.  You’ll be carefully matched with one of our specially trained Shared Lives carers and spend time in their home and the local community.  Your Shared Lives carer will support you to achieve your goals and live the way you want to live. You could share your days with a carer, stay for short breaks, or even move in and live with your Shared Lives carer. ategi provide Shared Lives in a number of areas including Swansea; Neath & Port Talbot; Rhondda Cynon Taff, Cardiff, South Gloucestershire, Buckinghamshire, Windsor and Maidenhead, Haringey and Southwark.   

ategi and Covid-19 

Covid-19 has impacted us all, particularly on those who have underlying vulnerabilities. ategi has worked hard to adapt our ways of working so we can continue to provide the highest levels of care and support throughout the pandemic.  All of our services are operating.  

 Visiting Support and Supported Living  

How we support people is updated continually in accordance with risk levels and national and local guidance.  

  • PPE (personal protective equipment) is available to all our staff, who follow guidelines on what equipment to wear and safe processes to follow.   
  • Risk assessments and plans are in place and regularly updated for each person we support.     
  • Vaccination is not mandatory, but there has been a very strong uptake from our staff.   
  • Front-line staff complete a lateral flow device (LFD) test twice per week.* 
  • To protect staff and reduce infections, many of our office staff work from home to reduce numbers in the office to acceptable levels. 

 *If a positive test is reported then staff isolate immediately, a PCR test is booked.  Upon those results, if also positive, our staff isolate immediately and ategi work with Public Health colleagues around contract tracing. 

Shared Lives 

Shared Lives Services have continued to operate throughout the pandemic. Each arrangement is unique – and changes have been made to ensure people are safe.     

We are incredibly grateful to our staff and Shared Lives carers who have worked hard throughout the pandemic, with Shared Lives carers often juggling their families and jobs as well as supporting the people who share their lives.   Many individuals being supported who previously would have gone to day activities or for short breaks have been unable to do this at different stages in the pandemic.  

ategi have put in place various strategies to ensure every one is as safe as possible: 

  • Currently, there are risk assessments in place for all of our carers and people who are supported which are updated as circumstances change.  
  • Regular contact sessions between staff and carers have become virtual meetings, but these are gradually starting to include face-to-face sessions in accordance with local guidance and risk assessment. 
  • Where meetings are face-to-face, PPE is provided.     
  • To protect staff and reduce infections, many of our office staff work from home to reduce numbers in the office to acceptable levels.  
  • Vaccination for staff and shared lives carers is strongly encouraged but not mandatory.  There has been a good uptake of vaccinations.    

If you have any questions about how the Covid-19 risk is being managed in your service please contact the service manager or the ategi office.  

Worried about COVID? 

  • You can get up to date guidance on the COVID rules via https://www.gov.uk/coronavirus  
  • Restrictions are easing, but cases are rising.  We have adopted a conservative approach and continue to work within the same guidelines around COVID protections.   

We pride ourselves on the safety and quality
of our services.

Read our Latest Inspection Reports below

We are registered with the Care & Social Services Inspectorate for Wales (CSSIW) and the Care Quality Commission (CQC) in England and have clear written statements about how our services operate.

Latest CQC Rating

ategi Shared Lives Haringey

ategi Shared Lives South Gloucestershire

ategi Shared Lives Buckinghamshire