Celebrating CIW rating for Supported Living & Community Support Services
We are thrilled to announce the results of our recent Care Inspectorate for Wales (CIW) report for our Supported Living and Community Support Services. Under the new inspection process, Ategi has been honoured with a 'Silent rating' of Good, a testament to our commitment to providing exceptional care.
At the heart of Ategi's mission is the dedication to supporting individuals in living their best lives, on their terms. The CIW findings echo this commitment, revealing the positive impact of our person-centric approach to care.
Feedback from those we support, as gathered by CIW, speaks volumes about the quality of care and support Ategi delivers. One individual highlighted the "exceptional" care received, emphasising Ategi's adaptability to unique circumstances. Another client noted that the support team goes "the extra mile," expressing gratitude for the exceptional care provided by both support workers and managers. These testimonials underscore the profound impact Ategi has on the lives of those in our care.
CIW Findings:
The CIW report highlighted several key strengths that contribute to Ategi's outstanding rating:
- Positive outcomes: Ategi was recognised for delivering positive outcomes for individuals utilising our services.
- Person-centred approaches: Evidence of person-centred approaches were identified, showcasing our commitment to tailoring support to individual needs.
- Staff retention and development: Ategi's dedication to staff retention and development opportunities ensures experienced and familiar support workers, creating a stable and supportive environment.
- Enthusiastic and dedicated team: The report commended our enthusiastic and dedicated staff team, united in their mission to make a positive difference in people's lives.
Ategi encourages individuals to make daily choices aligned with their preferences, ensuring a sense of autonomy in how they live their lives. The active involvement of individuals and their relatives in the care planning and review process further amplifies their choice and voice in shaping their support.
The report also acknowledges Ategi's commitment to robust oversight, ensuring that individuals receive a service where staff are safely trained and well-supported in their roles.
In conclusion, Ategi is immensely proud of the CIW Silent Rating of Good, a reflection of our dedication to excellence in care provision. We extend our gratitude to our enthusiastic and committed team for their hard work and passion in making a meaningful impact on the lives of the people we support. As we celebrate this achievement, we remain steadfast in our commitment to providing exceptional care, empowering lives, and embracing individuality.
One individual highlighted the "exceptional" care received, emphasizing Ategi's adaptability to unique circumstances. Another client noted that the support team goes "the extra mile," expressing gratitude for the exceptional care provided by both support workers and managers.
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About the author
Alice Peycke
Alice has worked in a number of charities and organisations in the UK and New Zealand, leading and developing a wide range of services. In New Zealand, Alice primarily worked on issues around homelessness and housing for health, local authority and a social landlord. Previously in the UK, Alice was part of the leadership team for Toynbee Hall, leading diverse services around wellbeing.